Return Policy

We feel our customer service should deliver the utmost quality and performance to our consumers. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen.

Merchandise can be returned for a refund or exchange for any reason within 30 days from ship date. Merchandise must be unworn and unwashed to receive a refund or exchange. Refunds will be issued based on the original form of payment. Exchanges can be made for the same item in a different size or color only.

Return Procedure

1. Call Customer Service at 1-800-521-1698 to explain your reason for return and to get a Return Authorization (RA) number.
2. Pack your return in the original box (if possible) along with the following items: the product, the original packing slip that came with your order, and a note of why you're returning the product. In the note, please include the original order number, the Return Authorization number, purchaser name, address, telephone number, and explanation of the method of payment.
3. Send it to:
   
   Panther Racing Store.com
   c/o Hi-Tec Sports USA
   RA# _________________
   4801 Stoddard Rd.
   Modesto, CA 95356

Important Notes

Certain items carry their own return policies and these guidelines do not apply. Please refer to the return policy information that came with your item for more details.

We reserve the right to limit returns.

You must include the Return Authorization number on the outside of the box.

Hi-Tec facilities do not accept hand deliveries.

We cannot accept C.O.D. deliveries.

You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and Hi-Tec will not replace the contents of the package.

All refunds will be credited to the payment form used for the original purchase.

Exchanges are subject to availability. A refund will be processed if the product is unavailable.